Licenses & Regulatory Information

The operating company is the entity you contract with when you accept our Terms of Use and establish an account. Its full legal name, its corporate structure, its registration details and the identity of the parent organization are outlined in the client agreement provided during account opening, and are available upon request via the methods described in the "Requesting documentation" section below.

Given that corporate organizations, registration details and service delivery models are subject to change, we intentionally refrain from listing them as permanent content on a promotional website. The client agreement and the documents we provide at account setup constitute the definitive reference; in the event of any inconsistency between this page and those documents, the documents take precedence.

Group companies and service providers

Certain functions - technology hosting, payment processing, market data, customer identification tools - are carried out by specialist third-party providers under written agreements. The categories of provider we use, and the way your personal data is handled by them, are described in our Privacy Policy. We do not disclose provider names on this page.

Where the service is offered

Accounts may be opened by residents of the countries listed as eligible in the registration flow of your account. If your country appears in that list and you pass verification, you can proceed. If it does not appear, the service is not available to you.

Where the service is not offered

• Countries and territories subject to applicable worldwide sanctions or trade restrictions.
• Jurisdictions where supplying this category of service to retail consumers requires a local permission we do not possess.
• Jurisdictions identified as high risk for financial crime under applicable rules.
• Any territory we have chosen to exclude for internal risk reasons.

No solicitation

Nothing on this website is directed at, or intended for distribution to or use by, any person in a jurisdiction where such distribution or use would be contrary to local law. Accessing this site from an excluded jurisdiction does not create a right to use the service. If you move to an excluded jurisdiction while holding an account, tell us - the account may need to be restricted or closed and any balance returned to you.

1. 01

   Client identification

   Every account is verified before funding, trading or withdrawal, in line with the KYC and AML controls described on our KYC & AML page.

2. 02

   Financial-crime prevention

   Sanctions and risk screening, ongoing transaction monitoring, internal escalation procedures and record retention for the periods required by applicable law.

3. 03

   Handling of client money

   Client balances are recorded separately from the operating funds of the business, and payouts are returned to a verified instrument in the client's own name.

4. 04

   Fair and clear communication

   Costs, spreads and any applicable fees are published in your account and on our pricing page. We do not promise specific returns, and all promotional material carries a risk warning.

5. 05

   Data protection

   Personal data is processed on a defined lawful basis, retained only as long as necessary, and protected by access controls and encryption in transit and at rest.

6. 06

   Complaints handling

   A documented procedure for handling complaints internally, including acknowledgment of receipt, thorough examination and a detailed response within the period specified at the time your complaint is received.

In instances where a jurisdiction mandates more stringent conditions than those noted above, those stricter conditions apply to clients based in that jurisdiction.

Your capital is exposed to risk. The worth of your investments may decrease as well as increase and you could obtain back less than your initial contribution. Review the Risk Disclosure prior to deciding whether to use the service.

What can be requested

• Confirmation of the operating entity and its corporate particulars.
• The current client agreement and the schedule of costs applicable to your account.
• A summary of our AML and client-identification procedures.
• The procedure for addressing complaints and the path for further recourse.
• Data-protection information relating to your own personal data.

How to make the request

1. 01

   Write to us

   Use the contact route on our contact page. Put "Regulatory documentation request" in the subject line.

2. 02

   Identify yourself

   State whether you are an existing client (and give the email address on the account) or a prospective client, and which documents you need.

3. 03

   Receive the pack

   Submissions are handled within the window specified at the time your submission is acknowledged. Certain documents may be furnished in summary format where they contain confidential proprietary information.

Documents are sent to the verified contact details on file. We cannot send account-specific documentation to a third party without your written authorisation.

• This page is informational. It does not form part of any contract and does not replace the client agreement.
• Any amounts, limits or processing times mentioned across this site are indicative; the figures published in your account govern.
• This page's material undergoes routine assessment; the version displayed here represents the latest edition.
• Read alongside the Terms of Use, the Risk Disclosure, the Privacy Policy and the KYC & AML Policy.